Privacy Policy

This statement was last updated on 1/1/2024.

Company: Linktex.ai (“Linktex,” “we,” “our,” or “us”)
Applies To: All visitors, users, and customers of our website and services

1. Information We Collect

We collect two types of data:

a. Information You Provide

Business name, phone number, and contact email
Billing and payment information
Any content you submit via contact forms, demos, or support tickets

b. Information We Collect Automatically

Call metadata (e.g., date, time, duration, phone number)
AI-collected lead data from missed calls
IP address, browser type, and device information
Usage data from interactions with our website or app

2. How We Use Your Information

We use the information we collect to:

Provide and maintain the Linktex service
Deliver AI-captured lead details to your chosen channels (email, SMS, etc.)
Improve our product performance and customer experience
Process payments and provide billing support
Communicate important service updates and offers

3. How We Share Your Information

We do not sell or rent your data to third parties. We only share your data when:

Required to deliver the service (e.g., with SMS/email providers)
Required by law or legal process
Necessary to protect our platform from abuse or fraud

All third-party providers are contractually obligated to protect your data.

4. Data Storage and Security

Your data is encrypted in transit and at rest
Stored securely using industry-standard infrastructure
Access is limited to authorized personnel only

5. Your Rights and Choices

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request corrections or deletion of your data
Object to certain types of data use
Request data portability (where applicable)

To exercise these rights, contact us at privacy@linktex.ai.

6. Data Retention

We retain your information only as long as necessary to provide services and comply with legal obligations. Call data and lead details can be deleted upon request.

7. Cookies and Tracking

Our website may use cookies or similar tracking technologies for basic functionality and analytics. You can control cookies through your browser settings.

8. Children’s Privacy

Linktex is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy as needed. If significant changes are made, we will notify you via email or through your account

dashboard.

10. Contact Us

If you have questions or concerns about this policy or your data, contact:

Email: privacy@linktex.ai